Surcharge Utility for Service Orders - $1,500.00

Add and manage customer-specific surcharges on Service Contracts in CSI and SyteLine.

This solution supports multiple surcharge levels that can be assigned by customer, displayed with the related Service Contracts, and processed as part of the contract billing workflow. It helps service and finance teams apply surcharges consistently while improving visibility into which contracts include additional charges.

Key Capabilities

• Assigns surcharge options by customer
• Supports multiple surcharge levels
• Displays applicable Service Contracts in a dedicated form
• Adds and processes surcharges on Service Contracts
• Improves consistency in service contract billing
• Reduces manual surcharge calculations and entry
• Provides better visibility into customer-specific contract charges

Business Benefits

This solution helps service, billing, finance, and customer support teams manage contract surcharges more efficiently. Standardized surcharge rules can improve billing accuracy, reduce administrative work, and ensure the correct additional charges are applied to eligible customer contracts.

Installation Requirements

This product requires professional installation in your CSI or SyteLine environment. A Master Services Agreement (MSA) must be completed, and installation must be scheduled with the services team.

Before purchasing, confirm that your system or software administrator has reviewed and approved the product and installation requirements.

After purchase, you will receive an email containing the MSA and instructions for scheduling the installation.

For questions, contact help@enterprisemarketplace.net.