Decision365

Decision365 is a commerce productivity and order management solution that allows manufacturers to review, edit, and process customer orders directly within Microsoft Outlook.

The solution connects Outlook with ERP, EDI, eCommerce, and document-based order sources, giving users one consistent workspace for managing incoming orders before they are sent to the ERP system. This helps reduce manual review, improve order accuracy, and simplify exception handling.

Key Capabilities

• Manage customer orders directly in Microsoft Outlook
• Review and edit orders before they enter the ERP system
• Integrate with ERP, EDI, eCommerce, website, and PDF order sources
• Standardize orders received in different formats
• Identify and resolve order exceptions
• Reduce manual order entry and duplicate data handling
• Improve order accuracy and processing efficiency
• Present all orders in a consistent, organized Outlook interface

Decision365 connects with more than a dozen EDI and eCommerce platforms, including:

• SPS Commerce
• Conexiom
• Shopify
• Magento
• Volusion
• TrueCommerce
• B2BGateway
• Additional supported commerce platforms

Whether an order arrives through EDI, an eCommerce website, or a PDF email attachment, Decision365 interprets the order data and presents it in a uniform format within Outlook. Users can then review, correct, and approve the order before sending it to the ERP system.

Business Benefits

Decision365 helps manufacturers decrease the time spent reviewing incoming orders, reduce data-entry errors, improve exception management, and increase order-processing productivity.

Demo: Decision365 Video (YouTube)

Click here for Decision365 Brochure